Frequently Asked Questions
Everything you need to know about your journey to smooth, salon-quality skin.
How does Ulike IPL hair removal work?
Ulike devices use Intense Pulsed Light (IPL) technology to target the melanin in hair follicles, putting them into a resting phase to prevent future growth. Our patented Sapphire Ice-Cooling technology ensures the process is painless and safe for sensitive skin.
How soon can I expect to see results?
Most users begin to see visible hair reduction within 3 to 4 weeks of consistent use. For optimal results, we recommend using the device three times per week during the initial treatment phase.
What is your return policy and satisfaction guarantee?
We offer a 90-day money-back guarantee. If you are not completely satisfied with your results after consistent use, you can return the device for a full refund. All devices also come with a 2-year manufacturer warranty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Klarna and Afterpay, allowing you to pay in interest-free installments.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your order ships.
Is Ulike safe for all skin tones and hair colors?
IPL is most effective on light to medium skin tones with dark hair. It is not recommended for very dark skin tones or for hair that is red, grey, or very light blonde due to the way the light targets pigment.